We are a Top Performer Hospitals in the United States honored by The Joint Commission for quality patient outcomes. We get high grades from Leapfrog, which is a national patient safety score based on a hospital’s ability to keep patients safe from preventable harm and medical errors. We received the GOLD award in Stroke Care from the American Heart Association. We sustain clinical excellence by hardwiring best practices in our daily work, and assuring our staff’s education in the best evidenced based practices.

Patient satisfaction is the priority of every nursing staff. Patients that are assured that the staff have their best interests at heart and truly care are more apt to share their concerns about their health and well being. Therefore, patient and family satisfaction are paramount as it assures a positive experience and enhances healthy outcomes.

More than 81% of our nurses have baccalaureate degrees, higher than most hospitals across the United States. This is much higher than the national and state average. A higher percentage of nurses with baccalaureate degrees have been correlated in a number of studies with fewer complications while hospitalized. Nurses with bachelors level education has been shown to reduce readmissions and lower length of stay in hospital. Most of our nurse leaders either have a doctoral, graduate or advanced practice degree in nursing. Our commitment to highly educated nurse is integral to our commitment to patient excellence.

We believe that our nurses at the bedside have a wealth of knowledge about patient care and need to participate in policy, procedure and process since they know the direct impact on the patient . We have integrated this into practice by our philosophy of Shared Governance. Issues and decisions about patient care are discussed collaboratively with the staff that are taking care of the patients, which is the philosophy of shared governance. Leadership recognizes the important perspective of the nurse at your bedside. Shared decision making with nursing staff and nursing leaders assists us in assuring that the best care is rendered to our patients.

We value the high degree of teamwork and collaboration between our nurses and physicians. This is an expectation and commitment from both leaders and bedside clinicians.

The nursing leader of each unit is our Patient Care Directors. This is a group of exceptionally dedicated and passionate nurses, with excellent administrative and team building skills, are responsible 24/7 for the unit. This round-the clock accountability ensures continuity. In addition to their extensive educational and clinical expertise, our nursing leaders are constantly updating both their skills. They attend a Leadership Institute on site, as well as participating in various leadership programs and seminars that are offered around the country. Each shift has an Assistant Head Nurse who is part of our team that oversees and advocates for excellence in patient care at the bedside. Our commitment to our leaders is part of our overall excellence as we believe that our patients need strong clinical teams led by an exceptional nursing leader.